1. *Information Collection:*
– We collect personal information from customers only when necessary for providing our services or with their explicit consent.
– The types of information we may collect include but are not limited to: name, contact details (such as email address, phone number, and physical address), payment information, and travel preferences.
– We may also collect non-personal information, such as browsing history and usage patterns, to improve our services and website functionality.

2. *Use of Information:*
– Personal information collected from customers is used primarily to fulfill service requests, such as booking transportation, arranging tours, and processing payments.
– We may also use this information to communicate with customers regarding their bookings, provide updates or notifications about their travel plans, and respond to inquiries or feedback.
– Non-personal information may be used for analytical purposes to improve our services, tailor content to customer preferences, and enhance the overall customer experience.

3. *Information Sharing:*
– We do not sell, trade, or rent customers’ personal information to third parties for marketing or advertising purposes.
– Personal information may be shared with trusted partners and service providers who assist us in delivering our services, such as transportation operators, hotels, and tour guides. These third parties are contractually obligated to maintain the confidentiality and security of the information provided to them.
– We may disclose personal information when required by law or in response to legal proceedings, court orders, or government inquiries.

4. *Data Security:*
– We employ industry-standard security measures to protect customers’ personal information from unauthorized access, disclosure, alteration, or destruction.
– This includes encryption, access controls, firewalls, and regular security audits to safeguard customer data stored on our servers and systems.

5. *Data Retention:*
– We retain customers’ personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
– When personal information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or misuse.

6. *Customer Rights:*
– Customers have the right to review, update, or delete their personal information held by us.
– They may also choose to opt out of receiving marketing communications or withdraw consent for the collection and processing of their personal data, subject to legal or contractual obligations.

7. *Privacy Policy Updates:*
– Our privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or industry standards.
– Customers will be notified of any material changes to the privacy policy through prominent announcements on our website or direct communication channels.

8. *Contact Information:*
– Customers can contact us at any time with questions, concerns, or requests regarding our privacy practices or the handling of their personal information.